Building Talent. Builds Mission.
Operations & Projects Manager
WHO ARE WE?
Motivated by a deep belief in the power of effective teams, Building For Mission (BFM) is a remote start-up People and Organization Development Consulting company based in DC that partners with organizations and individuals around the globe to build effective talent strategies and systems. We specialize in strategic planning, organization development, human resources, facilitation, and coaching across mission-driven sectors. To learn more about BFM, please visit: www.buildingformission.com
WHAT IS THE ROLE?
Building For Mission is a growing organization that is continuously creating and improving our systems processes and structures, which will support our team in achieving our mission. BFM seeks to hire an Operations & Projects Manager to provide high-quality support to the Director of Business Development & Operations. This hybrid role combines project coordination and hands-on execution across business development, internal operations, and client systems. It is ideal for someone who is energized by structure, eager to learn new tools, and capable of managing multiple priorities in a remote, fast-paced environment.
With direction and partnership from the Director, the Operations & Projects Manager will manage key internal projects and operations at BFM in the areas of business development (BD), operations, human resources (HR) and finance. The most essential part of this role is to oversee a portfolio of operations projects that include but are not limited to working with CEO, Director & team to execute BFM's BD strategy, knowledge management, team (mtg & retreat) engagement, and effective integration of software tools. A successful candidate is an individual who is a strong project manager, communicator (written and live), and relationship builder with the ability to drive their own work. This person will be skilled in the ability to manage multiple diverse projects simultaneously, facilitate effective meetings, and conduct high-level research to support recommendations to updated procedures/vendors/ and/or practices. This role is critical to building the foundation of engaging & effective virtual systems and structures within BFM, and this role has high growth potential as BFM grows and evolves. The Operations & Projects Manager will report to the Director and also collaborate closely with the CEO, Executive Assistant & others on the BFM team.
WHO SHOULD APPLY?
❏ Do you believe that bold and meaningful visions are achievable when good systems are in place to support diverse teams?
❏ Do you find joy when needed systems and processes are in place and work well?
❏ Do you have a wealth of team engagement, project management, and ops best practices that you could seamlessly apply in a small, remote, fast-based environment?
❏ Are you a detail-oriented individual who enjoys creating and implementing new systems while managing multiple projects with many different moving pieces?
❏ Do you enjoy a start-up atmosphere filled with a variety of growth opportunities?
❏ Do you get excited about creating reports, and writing proposals?
❏ Do you work well with others and genuinely enjoy learning and growing?
❏ Do you enjoy learning new tools quickly and managing projects independently?
❏ Do you take pride in keeping things organized, efficient, and moving forward?
❏ Do you operate with high integrity and emotional intelligence; always trustworthy and never losing sight of the diverse humans who rely on the systems and processes that you build and implement so well?
❏ Do you want to do good work with good people and have fun?
If you check these boxes, read on for more information!
We are looking for someone who can commit 15-25 hours a week (compensation: $35-$50 per hour). We are flexible to adjust the scope to stay within the hours agreed to. We do need the individual to work at least 3-5 hours each day of the work week.
Business Development + Finance (35-50%) ● Attend (2-4) BD meetings a week/as needed and participate in client lifecycle from the start of BD meetings to signed agreements at the end ● Manage client contracts process ● Create a library of proposal templates for commonly used SOWs ● Maintain and organize BD drive folders and template libraries ● Format, track, and support the creation of proposals and past performance references ● Conduct weekly RFP/RFI/solicitation searches and log viable opportunities ● Manage client life cycle from creating contracts, to set up in Quickbooks + Resource Tool, to invoice creation, tracking, and billing ● Partner with Director to maintain client portfolio (BD pipeline/RFPs/Meetings) ● Oversee Compliance & Business Registrations (Sam, WOSB, SWAM, State Registration, etc) ● Project Manage the development and execution of BFM's BD strategy ● Ensure 100% accuracy and be back-up for client invoicing, accounts payable, support payroll, and online services
General Operations (25-35%) ● Maintain responsibility for smooth business operations ● Serves as the team's main point of contact for all things operations at BFM (access to systems, login's, etc) ● Set-up new clients and projects in Project Management tool (Accelo) ● Create and manage operations project plans – including goals, timeline, clearly defined roles, and stakeholder engagement ● Organize internal documents, SOPs, and project folders ● Coordinate calendar reminders for compliance, registrations, and certifications ● Document project closeout checklists and update team operations tracker ● Gather learnings about systems and protocols from past projects and deep knowledge of BFM systems to plan for future needs ● Closeout projects and capture and implement learnings for future application ● Manage platforms, namely Google Drive and Dropbox, for strong internal and external knowledge management ● Manage Predictive Index contracts and administration ● Identify special projects that will increase the effectiveness and efficiency of business operations, in collaboration with Director+ leadership team ● Support team meeting, gatherings, and retreat logistics ● Manage outsourced support (people & projects) in Finance, HR, Ops as needed.
Human Resources (10-15%) ● Lead onboarding and offboarding process of new staff and contractors ● Research and develop policies and procedures as needed ● Maintain and build relationships with contractors ● Liaise with Benefits companies, outsourced HR and finance contractors ● Manage updates and make edits to employee handbook as needed ● Manage effective recruitment processes from job posting to hire, as needed
Organizational Stewardship (5-10%) ● Maintain an unparalleled level of confidentiality, responsible discretion and integrity in managing highly sensitive and human-centered information ● Contribute to the organization's strategy and business model developments ● Strengthen culture by modeling collaboration, operating with integrity, demonstrating a strong work ethic, an openness to learn and grow, flexibility and kindness ● Work effectively and creatively in a largely virtual environment ● Draft agenda & manage upcoming topics for weekly team meetings and quarterly retreats
We are seeking candidates with the following capabilities:
● Organization: You are extremely organized and detail-oriented. You create systems to help others be more organized and to manage yourself. You seek to create order where it is lacking.
● Project management: You manage projects, stakeholders, and budgets effectively.
● Multi-tasking and prioritization: You are able to manage multiple open projects at a single time by prioritizing according to importance, stakes, and timeline.
● Vision: You see missing processes or systems and develop them to address the gaps. You also know how to develop long-term plans, with contingency plans.
● Business Operations: You have knowledge of and experience with systems that can improve efficiencies across the organization.
● Oral and written communication skills: You are a strong writer, skilled in organizing thoughts and ideas in ways that are clear and client-centered for presentations and reports.
● Relationship cultivation: You possess strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community. You are also able to laterally influence and motivate others to achieve outcomes.
● Growth mindset: You believe in the human capacity for learning and growth in a way that encourages compliance with the systems and protocols you set forth.
● Strong problem-solving and analytical skills: You can identify where there is an operational need, what causes it, and implement effective solutions to address the issues.
● Integrity: You operate with honesty and discretion with sensitive information.
LOCATION: This is a remote position. Residence in the DMV area preferred. While BFM team members are located across the United States and in multiple time zones, this position will be required to work/be available during East Coast hours (9AM ET - 5:00PM ET), given their support role to our CEO. Candidates must be willing to travel for in-person team engagements.
To Apply:
● To apply, please submit your resume and complete your application via this link. We will review applications on a rolling basis. Though we seek to hire as soon as we find the perfect match, this position will remain open until filled. ○ Include an updated resume ○ Include a LinkedIn profile
We are an equal opportunity employer. We do not discriminate on the basis of race, national origin, language, ethnicity, age, religion, marital status, parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors prohibited by applicable law. We encourage people of all backgrounds to apply.
571-495-0433 | WWW.BUILDINGFORMISSION.COM | 7726 GUNSTON PLAZA NO. 1772 LORTON, VA 22199
This position was originally posted by Build for Mission and has been curated by PurposePhil Career. To apply, please visit the original listing on the "apply" link below. We are not affiliated with the employer organization of this job ad or consultancy, and provide this curated listing as a service to our users.
